Privacy Policy
Effective Date: 27th of May 2024
- Introduction
Welcome to Rustic Terrain. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data in compliance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant privacy laws worldwide.
- Information We Collect
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, shipping address.
Payment Information: Credit card details, billing address.
Account Information: Username, password.
Transaction Information: Purchase history, order details.
Technical Information: IP address, browser type, operating system, device information.
Usage Information: Pages visited, time spent on our website, navigation patterns.
- How We Use Your Information
We use your personal information for the following purposes:
To process and fulfill your orders.
To provide customer support and respond to your inquiries.
To improve our website and services.
To send promotional emails and newsletters, if you have opted-in.
To comply with legal obligations.
- Legal Basis for Processing
We process your personal information based on the following legal grounds:
Consent: When you have given us explicit consent to process your data.
Contract: When processing is necessary for the performance of a contract with you.
Legal Obligation: When we are required to comply with legal obligations.
Legitimate Interests: When processing is necessary for our legitimate interests, provided that your rights do not override these interests.
- Sharing Your Information
We may share your personal information with:
Service Providers: Third-party vendors who assist us in operating our website and conducting our business.
Payment Processors: To process payments securely.
Shipping Companies: To fulfill your orders.
Legal Authorities: When required by law or to protect our rights.
- International Data Transfers
As a UK-based company selling worldwide, your personal information may be transferred to and processed in countries outside of the European Economic Area (EEA). We ensure that appropriate safeguards are in place to protect your data in accordance with GDPR and other relevant regulations.
- Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access: To request access to your personal data.
Rectification: To request correction of inaccurate or incomplete data.
Erasure: To request deletion of your personal data.
Restriction: To request restriction of processing.
Data Portability: To request transfer of your data to another service provider.
Objection: To object to the processing of your data.
Withdraw Consent: To withdraw your consent at any time.
- Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. However, no data transmission over the internet can be guaranteed as completely secure.
- Retention of Your Information
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Rustic Terrain
Email: support@rusticterrain.com